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How do you handle chargebacks? How often do they happen? Chargebacks can happen for several reasons and usually occur when customers inform their bank that they haven't received goods or services, received them but not as described, or potentially an unauthorized payment.

Purchasing a business. What are the right questions to ask? Should one be cautious of buying another crafting business? Are there any questions that would be considered "essential" to ask before handing over the cash?

Where do you see your business 5 years from now? Do you have a specific goal or milestone in mind? For example, having x amount of clients or customers? Being famous? What is your aspiration and what steps are you taking to achieve it?

So, please explain to me how you provide support to your customers? By phone, by social media platforms like Facebook, or by a ticketing system? Do you employ agents, or perhaps you're doing most of the customer care? I believe customer service goes a long way, and it encourages clients to come...

For marketing, has any fellow crafting business owner tried to create an Ad Campaign on YouTube? Did you then pay YouTube to promote it through Adwords? What were the results like? Is this something you would recommend for advertising?

For your crafting business, do you have any social media groups, such as Facebook or Twitter, where customers can connect, engage, and request support? Do you feel having social media groups is a must? If you do have one, how many followers or users are there?

Do you have a business plan, or are you yet to create one? At which stage are you at so far? What do you think the importance of developing one is? Let's talk five years from now, where do you see your crafting company?

Trustpilot is a consumer review website where customers can leave feedback on any business registered on their platform for those who don't know. Statistics say that over 1 million new reviews are posted per month. Is your crafting business on there?

Has anybody who owns a Crafting Business tried advertising through Google Adwords? If so, how many new customers did you obtain? Is this advertising method something you could recommend?

Are you a sole trader? Maybe your trading as an LTD company or some other way? How many staff do you have employed and where do you see your company, five years from today?

KPI's are key performance indicators, which typically mean sales or other similar targets. I'm keeping my options open and looking into this industry. I would like to know whether your making a decent living from crafting/art projects.

How many years have you been working in the Crafting/Art sector? Did you begin the career by working for someone else? Please share some projects which would be considered some of your best creations over time in business.